Summary Imagine at late night you got a DM from an very interested lead who are looking for the services that you are provided gone through your page and DM you but because of late night you are not able to reply them and they gone to another provided similarly also connect with them through […]
Summary Rule-based chatbots and AI DM automation get lumped together constantly, but they work in completely different ways. This guide shows the exact same customer message run through both systems side by side, breaks down what natural language processing actually does, explains when a hybrid setup makes more sense than either extreme, and gives you […]